Privacy Policy
Last updated: April 26, 2026
This Privacy Policy explains how BrevCommerce collects, uses, and protects your information when you use Carryo, our peer-to-peer parcel delivery service operating in India. By using the app, you agree to the practices described here.
Information we collect
- Identity information: your name, date of birth, and government-issued ID details used for verification.
- Contact details: phone number and email address.
- Location data: collected to enable pickups, deliveries, and route matching.
- Payment information: processed through third-party payment providers.
- Device & usage data: analytics about how you use the app.
- Support communications: messages you send to us for help or queries.
How we use your information
- To manage your account and verify your identity (KYC).
- To deliver OTPs for secure pickup and delivery handoffs.
- To match senders with travellers along the same route.
- To process payments and payouts.
- To send push notifications about your deliveries.
- To analyse usage and improve the service.
- To comply with applicable laws and regulations in India.
Third-party service providers
We rely on trusted providers to operate Carryo, including cloud infrastructure, RBI-compliant payment processing, SMS delivery, and analytics. Each operates under its own privacy policy.
How we share information
BrevCommerce does not sell your personal data. We share information only:
- Between matched users — limited to names, ratings, and general areas needed to complete a delivery.
- With service providers who help us operate the platform.
- Where required for legal compliance.
- To protect the safety of users and the public.
Your rights and data retention
You can access, correct, or request deletion of your personal data by contacting contact@brevcommerce.com. Transaction records are retained for seven years to comply with financial regulations; other account data can be deleted on request.
Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's privacy
Carryo is not intended for individuals under 18 years of age.
Contact
For any questions about this Privacy Policy, contact us at contact@brevcommerce.com.